I got my replacement phone today... it actually came a day early! :) Sprint was on my list this time last year... but I'm okay with them now... everything was very hassle-free... and they replaced my car charger for free... :)
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Update: I am no longer "happy" as I was before. It turns out I'm going to have to shoot another day to Hell and go BACK to Sprint. The phone charger they gave me DOES NOT WORK. The new phone they gave me is NEARLY DEAD. This means, I will have no phone VERY soon unless I fix this problem. I was a bit uneasy when I saw they gave me a "Sprint Universal" charger, rather than giving me a charger that came with the phone... the phone didn't even come in a new box... I now suspect this is a badly refurbished phone. The fact that it's jumping from being "completely charged" to "nearly dead" with 3 key strokes doesn't speak well of the phone and it's quality. This is far worse for them in this situation... because now that I'll be going back to the store tomorrow... I can pretty much assure I will NOT be happy. I will be totally civil and won't necessarily make a scene... but I probably will be indirectly rude about things. I feel like things should have been done right the first time... the fact that it wasn't makes me upset... and I'm glad that I now have to throw away ANOTHER day of work to deal with this (and I don't get paid that much a day at that... so it matters!) is what makes me most upset. However, if I don't fix this problem I'll miss even MORE work as the system calls my CELL NUMBER for jobs... I'm pissed... and therefore I have totally changed this post and it's mood...